Representation Services

We provide Indian Representation services for organizations that require or would like to have an official representation in India/North India/North India to uncover local opportunities, source local products and resources as well as enhance their global business profile.
Often times, companies located outside of North India need to source products and services that are extensively or specifically available within the north Indian region. However, inhibiting factors such as time difference, language,  minimal knowledge of sources or even a lack of understnding of business practices within north India impedes their efforts to locate and procure them. Vital Mercantiles acts as an interface for such companies searching for suppliers, comparing their products, prices, delivery terms, etc and provides their partners the results of their search and survery campaign. International companies stand to benefit from Vital Mercantiles's local presence, understanding of the region and it's subtle methods of business and expertise in the trading business working from a similar time zone.
Vital Mercantiles offers companies these services on the basis of either a percentage fee or on a fixed monthly retainer fee for a period in time. Occasionaly, we also work with our customers on terms that they are specific to their style of operation.
Vital Mercantiles's Customer Service Representatives have experience dealing with companies in different geographies who source from North India products such as paper, pre-used printing equipment, used computers and printers, specialty products, maple syrup, special technology equipment as well as specific services. Apart from English, our representatives speak the local language of the states, hindi, urdu, punjabi, etc.

Services: Representation and Liaison 
Representation

Vital Mercantiles provides representation services for companies in India and Southeast Asia. By partnering with Vital Mercantiles companies gain an immediate foothold in India  for their products and services. With Vital Mercantiles strategic and comprehensive support services, companies can take their first step toward winning projects or establishing joint ventures or their own country presence.
Representation by Vital Mercantiles provides clients provides with the following benefits:
Cost Saving: Clients may engage in and test a market without investing significant resources to set up offices, hire personnel and understand in detail local laws and regulations. Representation saves costs and any concerns about international travel.

Customer Relations: Vital Mercantiles staff identify and contact potential customers, arrange presentations and workshops, and provide introductions. As follow-up, our staff receive and immediately respond to local enquiries while forwarding them to our international client to maintain a constant flow of client-customer information and quality service.

Business Intelligence: Clients gain the latest information on local and international competitors, relevant business licensing and legislation, tariffs and duties, and other business information essential to successfully launch new products and services in these emerging markets.
Government Relations: Clients benefit from Vital Mercantiles' excellent knowledge of government regulations and local laws. They are steered clear from cultural and other pitfalls. In India and Southeast Asia clients enjoy the benefits of the management's more than 20 years of work and relationship-building in the region.
Customisation: Extensive representational services are customised for each client based on their industry, project and market niche interests.
Projects and Tenders
Representation services are available for companies that seek projects and tenders that are publicly or privately financed in these countries.

For a more complete description of the services available please refer to our Projects section. 

We are empowering Micro, Small and Medium Enterprises by providing the
Consultancy, Liaison and Registration services for following areas:

•    NSIC  Performance and Credit Ratings( 75% Subsidy for MSME/SSI UNITS)
•    Vendor Registration Services for Govt Purchase, MSME (SSI), NSIC (for EMD waiver in Govt Purcahse), DGS&D, Railway registration, DGQA (Ministry of Defense), EIL, ONGC, IOC, HPCL, CMRI, DGFASLI, NTPC, BHEL, DGQA,  NPCIL, PDIL,EPIL,  MECON  and other  PSU/Navratna/Mahanavartna  VENDOR REGISTRATION

•   Quality  Certification for ISO 9001 ,  14001 EMS, 18001 OHSAS, 22000 ,FMS, 27001 ISMS, HACCP, GMP, SA-8000, BRC, WRAP, CE etc 

Digital Signature and E-Procurement related services

• Liaison services, Representations &  Follow-up of Tenders   
  
  
  
  

What is Lead Generation? Lead generation refers to the generation of a list of prospective customers and contacting them to pre-sell the product/service, arousing their interest for your products or services and transferring the leads as appointments to your sales team to close the deal. While Lead Generation ends with passing the leads to your sales team, our Sales Generation service goes one step further and converts the lead to a sale on behalf of the client. Lead generation works for just about every kind of business. Research shows that as industry becomes more competitive, the need to generate high quality sales leads becomes critical for maintaining sales growth and profitability. Lead generation services hold special significance for clients whose primary focus is selling "complex" B2B products and or services. These types of sales are typically "non commodity" items and may have one or more of the following characteristics: Decision makers that are typically at the Chairman, VP, Director level of contact. Sales are typically done based on credibility and trust built over relationship. Selling situations where the prospect may be asked to make a large purchase of Sizeable amount.

Our Approach to Lead Generation

At Vital Mercantiles (an Initiative of Vital Consulting www.vitalconsulting.co.in), our approach differentiates us from just another regular Lead Generation company.

We Sort the List with your Interests In Mind

Most people think Lead Generation is simple task of generating a list of companies/contacts, it is much more than that. Leads are generated after studying the nature of your products/services on the basis of select demographic criteria, company background and history, Key requirements, Potential to Scale Up, Market reputation, etc.

Smart Calling Vs Cold Calling

Cold calling is often done by a call center with a huge list of unknown contact list without knowing whom they are calling or what is the background of the company and fix up appointments and give out leads that would do no good to the company who hire the services of such call centers

At Vital Mercantiles (an Initiative of Vital Consulting www.vitalconsulting.co.in), we do Smart Calling where a lot of research is done even before the first call is made. By Smart Calling we mean:

We short list the right companies which are your potential leads / targets We dedicate personnel that share deep expertise in different markets and industries and can segregate the list of companies through an extensive research on the company background, shared experience and skills. We research on the prospective company with respect to technology, products & solutions offered, size of the company, location of the company, nature of business, financial background, career sections, recent happenings in that company and many other parameters. This summary is passed on to the sales representative who then understands the size of the company, the location, the company financial background, important news related to the company and the services offered by that company.

This also helps the sales representative with the premise on how to connect / suit our client�s offerings to the business and hence make a very personalized and customized call or email to that company. Smart Calling receives a much higher conversion and success rate than cold calls because the prospect is pre-qualified even before you receive the lead.

Getting Across the Gatekeepers is not easy

We all know that in every company though there are many titles, only few decision makers have the power to buy and most of these decision makers never delegate this authority to others or give out their direct numbers. Often it�s a challenge to get pass the gatekeeper to reach the real decision maker who actually makes this buy decision. We at Vital Mercantiles (an Initiative of Vital Consulting www.vitalconsulting.co.in), specialize in bypassing the gatekeepers and reaching high-level decisions-makers, qualifying their needs, motivating them to take action generate qualified leads and appointments with your sales team. Unlike other lead generation companies, we also offer sales generation service where we carry it forward from here and then meet the client after appointment to persuade the decision maker and close the sale as well.

Fill the Sales Pipeline with Continuous flow of Good Leads

Most businesses recruit new salesmen to bring in sales. Within months, even the good salesmen can have their leads exhausted. Many companies opt to get leads through a trade show table for hours or setting up a display hoping that targeted consumers will drop in and complete a form to get a set of leads to follow. While this method does produce few results, it does not reach out to a wide client list who are obscured by time, distance, attention or other factors. Neither of these methods generate a continuous source of good leads. Numerous surveys of sales professionals indicate that a continuous flow of qualified sales leads is their most significant critical success factor. To sustain your business growth, month after month, you need the help of professionals like us.

Lead Generation requires unique skills and they are different from selling skills

Lead generation, as well as lead qualification, requires a unique skill set. The talents needed to find and qualify prospects are very different from those needed to close sales. The key reason our clients seek our help is that their sales representatives and sales management are trained and compensated to focus on closing business. Sales representatives, even the best ones, are closers by nature. The best use of their time and efforts are spent on closing business while we develop leads for them. No small sales team can reach out to such a wide list of prospective customers as we do and if your sales team is not good enough, we could do the sales too.

We have the trained specialists

We have trained specialists who can generate valid fresh list of prospective customer leads. Our experienced marketing specialists who are quick to learn your products and services specialize in being able to use that knowledge to prospect effectively in order to engage decision-makers and qualify their needs. We pre-sell your company at our first contact, deliver your message, uncover new opportunities, and motivate high-level executives to take action. We give you the choice to either take the lead and close it with your sales team or  we could offer our sales generation service. We represent your company, follow up the appointment with the decision maker, persuade and educate them on your products and services and could close the deal on your behalf.

Exponential Growth in your Revenue by Convincing New Qualified Leads

The quality of our leads is measured by the rate at which your company grows with our leads. At the end, we focus on the quality that we offer you and not just the quantity of leads. We spend time qualifying the prospects and short listing so that your sales team can close more sales and bring exponential growth in revenue. We can help you get that big client list that you always dreamed of and turn it into reality. We go that extra mile to ensure your company�s success.

We can Match Your Operational Budget for the Quarter

Marketing support often makes campaigns that are way too expensive and generates few leads. The cost often does not justify the quality of leads. At Vital Mercantiles (an Initiative of Vital Consulting www.vitalconsulting.co.in), we can scale our services to suit your budget - whether you need help in short term boosting your sales or an on-going support and extension to your sales team - We can help you!

Prompt Detailed Reporting & Valuable Feedback

At Vital Mercantiles (an Initiative of Vital Consulting www.vitalconsulting.co.in), we give timely reports that keep you updated with :

Weekly Status Report in Excel Sheet Weekly Status Update on Telephone Call Quarterly Face to Face Meeting with Client Dedicated Account Manager for every Client

During our interaction with our prospects, we usually get new insights about the company, unveil new opportunities or realize new potential that your company could scale towards. We share all these valuable insights about your company and new opportunities as we seek out for new leads.

Benefits of Lead Generation

Continuous Pre-Qualified Fresh Leads in your Sales Pipeline High-quality appointments with decision-makers Significant Increase in Sales and thereby higher Revenue Improve the sales team productivity with better Close Ratio Leverage the ROI on Sales Personnel Staffing Cost Scalability to expand or retract Manageable Cost to suit your Budget Eliminate challenges of managing bigger sales team

Is Lead Generation right for you?

Though we have pre-sold the leads to some degree before we pass it on to you, it is also common that companies fail to convert even these qualified leads into closed sales. There are numerous reasons why this could happen :

Your sales team is too small and cannot follow up on all the leads. Your company is situated in a geographical distant location and following up all leads would not be effective and would be more costly. Your sales team was not able to effectively convince a “clear value” for the price. Your sales team was not able to convince that the “delivery will happen in time – with flawless execution”. The client thought you were too small and it’s risky to give the order to you. Your sales team failed to follow up on leads when the consumption was postponed.

This is why at Vital Mercantiles (an Initiative of Vital Consulting www.vitalconsulting.co.in), we have one more service termed “Sales Generation”, which not just generates qualified leads, but also follows up the leads, attends sales meetings, builds trust for your company, convinces them of your sales proposition and pass on closed sales only . All you need to do is just deliver/implement on time as per the specifications of the order.

Prospect Profiling of Inside Sales Lead

For companies operating in the B2B environment, the source of lists and prospect information can vary  in its depth and quality. We go after every lead that your Inside Sales Team generates.

Our Prospect Profiling Services follow up with the leads that your internal sales team has generated either in an event or through a website, we  verify the contact details, build rapport, identify target contacts or decision makers researching about organizational charts and understand the power hierarchy.  With this insight, your sales professional will find it more easier to close the sale.

In addition to verifying prospect data, we will gather business intelligence on prospect accounts, enhancing your understanding of your prospects and their needs.

Gatekeeper / Influencer / decision maker names, titles, and contact data Business Goals, challenges and priorities  Requirement Specifications Details of Current Vendor Servicing

Unlike with traditional list brokers, Vital Mercantiles (an Initiative of Vital Consulting www.vitalconsulting.co.in) data is collected live – for your company alone. Our research not only provides you with guaranteed fresh data, but we segregate the good prospects from the bad ones and pre-sell on our first contact to a great degree before you take over. In fact, clients of Vital Mercantiles (an Initiative of Vital Consulting www.vitalconsulting.co.in) have found that their inside teams are more effective with us because they spend less time cold-calling and more time closing the opportunities that we already nurtured or pre-sold for them.

We understand that the effectiveness of their campaigns is directly linked to the quality of the target prospects we follow. We understand the need to keep knocking until the door is opened. We understand that polite persistence is everything in our business.

Representation Service

Hire Our Representation Service

Planning to enter North Indian market but cannot be in two places at once? Want to test the North Indian Market before making the decision to open your overseas subsidiary? Need a representative for your business on the ground in North India?

Let us know about your company, your business goals, your products, your customer’s profile, target markets and we can help you set up an office and represent your business anywhere in Republic of  of India, New Delhi or Mexico. We can help you find the right company that requires your product and services. Set up appointments, attend multiple follow up meetings, introduce your products and services and get the order for you.

Valid Reasons to Contract Our Representation Service

Set up your Regional Marketing Office in INDIA real Quick and Fast Get a Physical North Indian address for your company (you can use it on your company's letterheads, business cards, etc,) Save enormously on costs due to Shared Overheads charges No worries on Hiring full time permanent staff, employment benefits and other legal issues Get valuable insights and share experience on how to do business in the INDIA Secretarial services as a contact point (through mail and telephone) Clients face no issues on accent, language or other cultural barriers Have trained representatives with your product /service knowledge to attend major conferences, tradeshows and corporate meetings Personnel to Follow up and Build Rapport with big clients directly Help in building your brand in Indian market through advertisements in leading industry magazines Instant Increase in Revenues with only a very marginal Increase in Cost

Your Regional Marketing Office in India can be up and running immediately with no major investment. Vital Mercantiles (an Initiative of Vital Consulting www.vitalconsulting.co.in) will provide all the key support services you need and also help you get to the right leads for your business and turn them as a sale.

Representation Service may also extend to:

Help make better match between product configurations and client requirements Develop, present or respond to proposals for specific customer requirements Deliver technical presentations, Attend Tradeshows and Conferences Gather New Leads by participating in business events Arrange for demonstrations or trial installations of equipment Provide support and services regarding the use and operation Create sales or service contracts for products or services

• We are Business Associates for RATING Agencies, IBC  &  HUSYS 
  
  For more details call us to discuss how we can help you or  visit us at
  www.vitalconsulting.co.in or www.vitalgroup.in
  
  Sincere Regards,
  
  Rakesh Dwivedi
  Head-Strategic Business
    Mercantiles ( a division of VITAL CONSULTING)
  H-1/114, Garg Tower, Netaji Subhash Place, Pitam Pura,  New Delhi- 110 034
  Office: (L):011-65888706, 97162-57859
  Direct: (M)+(91)-97162-31789, 97160-41789
  E-mail: info@vitalmercantiles.com, vitalconsultingindia@gmail.com , info@vitalconsuling.co.in
  URL:www.vitalconsulting.co.in , www.vitalmercantiles.com